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MalibuBarbi · 04-30-2008, 08:43 AM

I need help

As some may or may not know, I've posted in the skincare section regarding our Hydration Station.

My problem?? I WANT to ask the company/trainer questions (in other words, i WANT education) and my employer will not get it for me. I am not allowed to call on my own (must follow chain of command) and he will not call them to have them talk to me or conference call them in.

What do I do?? HOW do I make him realize that I need to talk to the trainer?? He just keeps telling me to do as policy states. I believe the policy is wrong...as the employee training manual contradicts itself (just one of several questions I have for the trainer).

I must say, I've been a professional hairstylist for 20 years, and in all my years of training with techniques and products, i have NEVER had anyone tell me i could NOT have education.....the trainers even give you their business card in case you need to ask them anything.

HOW do i get thru to this man???

Any suggestions???

thanks

04-30-2008, 08:43 AM	#1 (permalink)
MalibuBarbi Join Date: Mar 31 2008 Posts: 23 Rep Power: 0	At my wit's end.... I need help As some may or may not know, I've posted in the skincare section regarding our Hydration Station. My problem?? I WANT to ask the company/trainer questions (in other words, i WANT education) and my employer will not get it for me. I am not allowed to call on my own (must follow chain of command) and he will not call them to have them talk to me or conference call them in. What do I do?? HOW do I make him realize that I need to talk to the trainer?? He just keeps telling me to do as policy states. I believe the policy is wrong...as the employee training manual contradicts itself (just one of several questions I have for the trainer). I must say, I've been a professional hairstylist for 20 years, and in all my years of training with techniques and products, i have NEVER had anyone tell me i could NOT have education.....the trainers even give you their business card in case you need to ask them anything. HOW do i get thru to this man??? Any suggestions??? thanks