Quote:
Originally Posted by Robbie S
A customer who has never heard of Darque Tan (which is 95.5% of the pepole tanning in the US) doesn't know who copied who. They just judge their experience the same way all tanners do. Did I get a tan?..was it clean?...was it friendly?..was it a value?..will I go back?
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There's your "special nugget" folks. The one thing that matters most is the customer's experience. They don't care how much your equipment cost, what your business model is, or what's the price of baked beans in China.