tanTALK - View Single Post - Tantrack/T-max/Mac Question?

trythis621 · 03-22-2008, 03:06 AM

Hello-

I am trying to hook up my equipment and software. I refuse to use a PC. So I installed Parallels on my iMac. TanTrack installed successfully. T-Max software installed successfully. However, Tantrack is unable to communicate with the "ports" on the T-max.

My T-max timer runs perfectly fine on its own. When I hook it into the computer is when it "cannot find port" within the T-max software and the TanTrack cannot find the beds. I have no idea how to solve this, or if it is related to Vista being run through Parallels.

Also, I cannot get my receipt printer and cash drawer to work in TanTrack. I have tried the open drawer button as well as doing a sale.

It seems that nothing is communicating properly. If anyone has any suggestions or is successfully running their salon on a Mac, please let me know.

I am 3 weeks late on my grand opening and this is really putting a damper on me financially. So any good tips would be greatly appreciated!

Thanks alot!

03-22-2008, 03:06 AM	#1 (permalink)
trythis621 Join Date: Jan 31 2008 Posts: 7 Rep Power: 0	Tantrack/T-max/Mac Question? Hello- I am trying to hook up my equipment and software. I refuse to use a PC. So I installed Parallels on my iMac. TanTrack installed successfully. T-Max software installed successfully. However, Tantrack is unable to communicate with the "ports" on the T-max. My T-max timer runs perfectly fine on its own. When I hook it into the computer is when it "cannot find port" within the T-max software and the TanTrack cannot find the beds. I have no idea how to solve this, or if it is related to Vista being run through Parallels. Also, I cannot get my receipt printer and cash drawer to work in TanTrack. I have tried the open drawer button as well as doing a sale. It seems that nothing is communicating properly. If anyone has any suggestions or is successfully running their salon on a Mac, please let me know. I am 3 weeks late on my grand opening and this is really putting a damper on me financially. So any good tips would be greatly appreciated! Thanks alot!