View Single Post
Old 02-18-2008, 11:49 AM   #8 (permalink)
Nichesoft
 
Nichesoft's Avatar
 
Join Date: Oct 7 2004
Location: Dallas,Tx
Posts: 104
Rep Power: 4 Nichesoft will become famous soon enough
Re: TanTrack Keeps going to Demo Mode

TanTrack is running in Demo Mode......why?
  1. Is the dongle plugged in?
  2. Is there a red light lit up "on" the dongle it self
  3. Is the Driver installed correctly?
    - Go to the device manager of your computer and make sure that under the Universal Serial Bus Controllers there are 2 devices there that say Aladdin............
If all of the above is True then your program will not run in demo mode. If any of them are false then you will have to correct the issue. Here's the listed steps to correct each.

#1 Fix. - Plug it in
#2 Fix. - It's ether
1. Broken
2. USB Port is having issues
3. The driver is not installed and/or missing proceed to #3
#3 Fix. - Log into http://www.tantrack.com update's area and go to the section titled Drivers and go to the bottom of the page and run the dongle driver install utility.

If windows keeps loosing the driver for the dongle then you might want to check other things out on your computer because that dongle is just like a keyboard or mouse plugged into your computer. Software has nothing to do with the drivers for your USB devices. TanTrack just look's just to see if that dongle is plugged in, just as it would look to see if your mouse is plugged in.
__________________
Nichesoft Support Team
1-877-488-2901
Nichesoft is offline   Reply With Quote