Quote:
Originally Posted by kdhtan
Tan girl
"And I have a diagram on my counter for a visual aid."
where did you get this diagram from? I would love one. Even if you could scan it and send it to me would be awesome. Thanks for all of your very usefull info!!
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I actually made it myself after a training seminar that I went to. The presenter did hers in powerpoint form, so I just used the same idea and made my own. It's very basic (word doc) but it gets the point accross.
I'd be happy to send it to whoever. It really helps customers to actually see what we are trying to explain to them all the time.
I'm just totally honest and sometimes blunt with my customers, but I think that is what they appreciate the most about me.