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Re: do you have customer price list
Nice reply unity.
For me a price list works. One large counter 3 computers and really knowing what im doing thats how i do it. Most people know what they are there for we discussed it on the phone or they are repeat customers. Most people want in a bed as quick as possible. You do see them on thier cell phone dont you? Cant explain to them they must read. We also send them to the website to look at the beds before they come in. I use the web site as much as possible. No prices just the beds, pick the bed before you come in. I just have found throwing too much info at a customer that they dont understand. Yes stand at my counter and look over the price sheet any questions let me know ill be right with you. No pressure.
The women who ran the salon before me were sell sell sell - wheres you lotion - buy buy buy this - let me explain every fie deatail to you while 10 people stand behind making you hot. During this time period for years at night we would have this 45 minute to an hour wait every night for 3 or 4 hours for three months it was ****. They leave and after two years we dont have this wait at night no more all the time likeuse too i cant figure it out. We are doing a total number of people about the same though. As it turned out alot of the poeple were coming at night because the kinds (us) just ran it more effectivly. After the two women were and customers found out they starting coming more in the day.
I can give the attention that you need and help others at the same time and be very effective in doing so. You dont need alot of customers standing at your counter trying to figure out what to do. Get them in bed, sell, read a price list , fill out this form, run a credit card - multiple things multiple cutomers.
You ever see someone at the grocery store using the self check out thing for the first time and they screw it up because they thought it would be easy. They also have 6 people in line watching what there doing and getting pissy about the wait. That guy or me waht every the case may be youve seen him he starts getting all hot and nervous because he knows hes holding people up. The whole line is now ****** off or angry (dont put it back in the basket sir leave it on the scale sir - get your kid off the scale sir.
I also work with the girls on helping more than one customer at a time. **** alot of time ill have a customer stand right there and help me sell a bottle of lotion to someone else. Gets customers to talk to each and fell more comfortable. Works for me - maybe im just busier than you are.
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