Shantilly

ok, well i called tech support, cause i got the file part figured out.... but everytime i tried to send it told me it was "fetching email addresses" with an hour glass on the screen, wouldnt let me go to any other screen. I called tantrack who told me i had input a wrong email address, so they took my customer data base, looked at it, did some stuff then gave it back. Still doesnt work, freezes my entire pc, cant do anything, program says not responding. Tantrack claims its a problem with my pc. I doubt it. What good is the program if I cant mass email? Not happy with tech support lately I must admit. Seems every issue is a problem on our end that they cant fix.