Quote:
Originally Posted by navigatin1
How do you get around asking for "last name" when you check in your clients?
I know some people have great remembering skills, but for those that don't, how do you go about it???
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You can do what some salons do and get the fingerprint I.D. I think its a crappy way of saying I could care less about who you are,just gimme money.
Honestly,I have received a lot of feedback from my customers and they love the fact we know all there names,first and last and what beds they prefer to use if they are available.
I also try to remember something from a previous conversation,It might seem like alot of trouble but once I have a new customer,they don't go anywhere else and usually bring me more customers.