tanTALK - View Single Post - do you let your employees tell your clients that you have new lamps in a bed?

sz girl · 07-25-2007, 07:11 PM

i have a question. is it just a problem i have or does anyone else find this irritating?
when i relamp a bed-of course i have to tell the employees so they know to adjust a clients exposure time if necessary. but my employees always want to tell the clients "hey bed 3 has new lamps-you'll love it"! then the client refuses to go to any other bed after knowing this info. and of course i'm sure i am not the only salon to hear over and over "which bed has the newest bulbs?" does this irrate anyone besides me? i keep all my beds very well lamped-and thats usually my reply.
i have told the employees NOT to ANNOUNCE that bed 3 has new bulbs. but it always slips out and then everyone wants that bed!!! like suddenly all the other beds are rotten!
is this a good thing or bad thing?

07-25-2007, 07:11 PM	#1 (permalink)
sz girl I love Derf!! Join Date: Apr 19 2007 Location: usa Posts: 409 Rep Power: 2	do you let your employees tell your clients that you have new lamps in a bed? i have a question. is it just a problem i have or does anyone else find this irritating? when i relamp a bed-of course i have to tell the employees so they know to adjust a clients exposure time if necessary. but my employees always want to tell the clients "hey bed 3 has new lamps-you'll love it"! then the client refuses to go to any other bed after knowing this info. and of course i'm sure i am not the only salon to hear over and over "which bed has the newest bulbs?" does this irrate anyone besides me? i keep all my beds very well lamped-and thats usually my reply. i have told the employees NOT to ANNOUNCE that bed 3 has new bulbs. but it always slips out and then everyone wants that bed!!! like suddenly all the other beds are rotten! is this a good thing or bad thing?