Bravotan

You probably didn't do anything wrong, but how can you tell if the client is going to have a DEVELOPED color with 5-8 minutes?? This is ONLY the cosmetic bronzer that may appear to be darker due to the bronzer w. her canvas???

I say let wait til the color developes. Why would you give a refund when she hasn't developed yet?? The bronzer on a canvas that has a stronger bronzer will have a different hue than the develop color/THAT is temporary...

So ..if client done well with #5 & 8 my question is that I'm guessing that the guest is a skin type 1 or 2?? ;If so 10 is not appropriate for that canvas...You should have sprayed her with her developed #5 or 8 but layered again in a couple of days to achieve a darker color..not necessary jump up a higher DHA, because this will give a canvas (skin type) a DEVELOPED orange tint if it is not appropriate for that skin type...
Also if that canvas is not prepared correctly prior to the spray that can give a orangy tint for some...

I'm really concerned that you gave the money back prior to the guest developing his/her color??It can take up to 24 hrs for some, but to judge a color hue in 5-8 minutes??

She may have been fine the next after she WASHED off the cosmetic bronzer.
So the next time if a client wants to be darker always skin type their canvas and proceed appropriatly based on that. Just remember you don't always jump up in % because client wants to be darker...really depends on their canvas/base to begin with: Sunless, UV or beginning base on their ORiginal canvas...Always ask client when they come in the canvas that you are presenting is this your Natural color/base or do you have sunless on you skin already or is that base color from natural/tanning bed.

This does make a BIG difference on the out come once the DEVELOP..I can't stress that enough..
Hope this helps :)

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