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Kevin Barrett · 05-02-2007, 03:28 PM

If bed 4 is showing N/a on the controller, this is NOT a Tantrack problem. Bed number 4 is not reporting back to the Compusun controller.

Check the address on bed 4 (the timer in the room in the tanning bed). Make sure it is set to the correct address. Check your cable connections (the telephone type connection) on the timer in the room. If it is a back bone, check the connection on the phone cable going into the call as well. then cycle power to the Compusun controller.

If this does not fix the problem you more than likely have a problem with the timer in the Sundash tanning room. Possibly a communications chip.

Kevin Barrett
ADI Tech Support

05-02-2007, 03:28 PM	#10 (permalink)
Kevin Barrett Join Date: Jan 26 2000 Location: Branson West, MO Age: 42 Posts: 210 Rep Power: 9	Re: TanTrack ERROR?? If bed 4 is showing N/a on the controller, this is NOT a Tantrack problem. Bed number 4 is not reporting back to the Compusun controller. Check the address on bed 4 (the timer in the room in the tanning bed). Make sure it is set to the correct address. Check your cable connections (the telephone type connection) on the timer in the room. If it is a back bone, check the connection on the phone cable going into the call as well. then cycle power to the Compusun controller. If this does not fix the problem you more than likely have a problem with the timer in the Sundash tanning room. Possibly a communications chip. Kevin Barrett ADI Tech Support