kbret

Hi everyone,

I have been looking back through old posts all morning and still need a little advice. Great stuff by the way...

As you know from my last post, we have finally hired our first employees. My mom and I have been the only employees at the salon for over two years.

I am planning on having a training session this Saturday with my new girls- mainly to cover our products, selling, etc.. .

However, I am new to training - Can anyone give any advice on how to explain our different lotions? Do I need to go over each specific lotion or explain accel vs. bronzers vs. tingle. I don't want to overwhelm them, but I want them to know what the differences are so they will feel comfortable talking to customers. I would like to have something typed out so they could take it home or at least look at it while we are there. Am I being too anal?

Also, do you thing role playing will help out alot?

I'm sorry to ask so many questions, but I just want to do this right...

Thanks for any advice in advance.