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Tropical Tanning · 03-14-2007, 12:47 PM

Hello:

I'm using Helios 11.4.7, and T-Max Manager Pro (on a newer computer running Windows XP Pro). When the "Helios Timer Server" is running, my CPU usage goes to 60%.

Could this be related to how often the timer server polls the timer?

Is there any way to fix this?

I have previously called Helios tech support and they pretended that this was not a problem. I even spoke to a new "supervisor" who said she would check on the issue but she never called back with a solution.

Any help appreciated.

03-14-2007, 12:47 PM	#1 (permalink)
Tropical Tanning Join Date: Jul 8 2002 Location: Michigan Posts: 71 Rep Power: 0	High CPU Usage with Helios Hello: I'm using Helios 11.4.7, and T-Max Manager Pro (on a newer computer running Windows XP Pro). When the "Helios Timer Server" is running, my CPU usage goes to 60%. Could this be related to how often the timer server polls the timer? Is there any way to fix this? I have previously called Helios tech support and they pretended that this was not a problem. I even spoke to a new "supervisor" who said she would check on the issue but she never called back with a solution. Any help appreciated.