tanTALK - View Single Post - XP Media Edition and old Fingerprint Scanner in Helios 11.5.1

vancouverkelly · 02-28-2007, 08:04 PM

The first thing you need to do is get rid of Helios.

The reason they reprogram the fingerprint scanner is so that they can sell you a $75 device for $300 or $400. I bought 3 from them that didn't even work and they wouldn't even refund the money. Scott Bogdan literally told me "tough luck."

25 hr tech support - I'm willing to bet that for the most part this is just another thing that they advertise but don't follow through with.

I switched my 4 salons over to Sunlync and I'd suggest switching to another one of the software companies because Helios will screw you over and over until you do.

Good luck!

02-28-2007, 08:04 PM	#4 (permalink)
vancouverkelly Join Date: Dec 13 2005 Location: Vancouver Posts: 37 Rep Power: 0	Re: XP Media Edition and old Fingerprint Scanner in Helios 11.5.1 The first thing you need to do is get rid of Helios. The reason they reprogram the fingerprint scanner is so that they can sell you a $75 device for $300 or $400. I bought 3 from them that didn't even work and they wouldn't even refund the money. Scott Bogdan literally told me "tough luck." 25 hr tech support - I'm willing to bet that for the most part this is just another thing that they advertise but don't follow through with. I switched my 4 salons over to Sunlync and I'd suggest switching to another one of the software companies because Helios will screw you over and over until you do. Good luck!