tanTALK - Tanning Salon Business Owners Community - View Single Post

John B · 10-24-2006, 04:41 PM

What do you mean by Helios LIVE? HOw do I know if it's live or not? We've been using it for the past several years. I called Helios and was told that I cannot backdate more than 48 hours. So, if I need to put a transaction in that was sold say, last August of 2005, I keep getting a message that Helios detected a date error.
If I backdate the computer, the same thing happens. I just need to be able put in transaction and date them back a year or less. Any suggestions?

10-24-2006, 04:41 PM	#4 (permalink)
John B Join Date: Jan 10 2001 Location: Crossville,Tn Posts: 154 Rep Power: 24	Re: Updating Helios need help. What do you mean by Helios LIVE? HOw do I know if it's live or not? We've been using it for the past several years. I called Helios and was told that I cannot backdate more than 48 hours. So, if I need to put a transaction in that was sold say, last August of 2005, I keep getting a message that Helios detected a date error. If I backdate the computer, the same thing happens. I just need to be able put in transaction and date them back a year or less. Any suggestions?