ChrisT

I have to agree with some of you that yes you are a bit too much on the towels.
As long as they are uniform and look good having them ALL folded to perfection seems a bit too much to me. As long as it looks good for the customers and they are not stained or coming apart its all good. Our company has a full written manual for employees and its all spelled out for them. We don't allow smoking either which makes it tuff for those poor smokers who are discriminated against in this day and age. Having it spelled out for employees helps down the road for sure.
Say Bye,
CT