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Old 04-10-2006, 10:17 AM   #1 (permalink)
Laney
 
Join Date: May 30 2001
Location: Crossville, TN
Posts: 195
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Suggestions regarding employee

We hired two girls two months ago. I wrote in a different thread about the one bed cleaner that we finally just had to let go. That leaves the girl who we hired to work the desk, as well as keep the salon clean, clean beds also etc.
Seems now since we've let the other girl go she's gotten almost to comfortable in her position. The other day she approached my husband and told him that I had not cleaned the bed properly the night before. When he told me what she had said, I said well we didn't hire her to critique me, and I know if I was in her position, there would have been no way I would have said that to my boss, but probably would have just wiped the bed and gone about my business. According to hubby, he checked it and there was a small smudge that was on the bed. Second, she's been cleaning the beds with soaking wet towels....and I mean soaking to the point that she could wring them out. She's been told that the cleaner we use is designed to use very little and it is expensive so she doesn't need to be using that much. She still continues to soak the towels with it.
Now we are finding out that she is giving false information to our clients. She told one girl that the reason her freckles were coming out (when the client asked) was because of the kind of lotion she is using. Then she told a client, who complained that she had gotten burnt, that she got burned because I had put her in the bed for to long and that I should have never put her in that long because of her skin type. Mind you, the client had done max time on this same bed for several sessions. She then made it a point to go to my husband and tell him that I had burned the client!
When we told her that we would have another girl starting today and we wanted her to help her out and show her some of the things to be done, she stated that that is a managerial position. My husband said no, we're not asking you to do anything other than help the new girl out. I don't know what she expected. Perhaps an offer of more money?
Also, since February, she's clocked in late 15 times. It's anywhere from one to seven minutes late but it does start to add up when we get to the end of the week.
It's small things that we're noticing and I could go on and on with more of them but she is driving us crazy. What would you all do? Seems the more we talk to her the more she does exactly what she wants to do. I hate the thought of having to go through training with anyone else but I'm beginning to wonder.
My husband is talking to her as we speak and has decided to tell her she has two choices. she can either clock out and go home and come back when she can follow our rules and directions, or clock out and don't bother to come back at all. What would you all do in this case? Thanks as always for your input!

Last edited by Laney; 04-10-2006 at 10:27 AM.
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