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Old 02-15-2006, 10:41 AM   #51 (permalink)
mr belvedere
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Re: Lumiere (Anyone making money?)

Quote:
Originally Posted by SunEtc
Ok Belvy, SERIOUSLY do you own a lumiere, if so have you used it, if so how is it for your salon?
Yes, yes, and: it can be a very tough sell for some staff - it requires genuine sales skills and techniques, the presentation process to a potential client can take as long as 10 to 15 minutes minimum from the time you start talking about it until the time the customer says yes or no - it's not like selling tanning or lotions because the majority of new customers that come in to the salon already know what that "stuff" is, and they have already pretty much made a decision to buy that, it's just a matter of finding the right package and lotion to ring up, and finally, repurchase after the initial regimen is a tougher sell because the thing works a little too good IMO. Sorry about the tangent. We're doing crummy with it right now, but I think it will pick up now that we have more faces coming in for season. -Belvy
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Last edited by mr belvedere; 02-15-2006 at 11:06 PM.
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