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Old 01-01-2006, 09:53 AM   #8 (permalink)
tropiclobsesion
 
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Join Date: Dec 26 2005
Location: Littleton, CO
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Re: salon software co. ripped us off!

# 1 hp top of the line i've never seen anything with as many bells and whistles as this one not at the shop this sec and i don't remember the specifics
#2 on 2 seperate occasions the software company remoted into the computer to set it up themselves because they had been blowing us off and where trying to 'rectify the situation" but ended up only doing more damage and won't return our repeated phone calls.

#3 not only i checked the p&ls i had 3 different experts take a look at everything before the papres were signed, she completly 100% cooked all her books not a thing was actual data infact we are begining to wonder if she ever had any factual data because her husband had so much money and had been funneling it through to the company to keep it afloat.
but thats not my issue, infact according to the tanning records i was able to retrieve from the old system we've doubled in sales every month since i've taken over with the exception of june.

#4 obviously you've never used the card system before but everything is accounted for with it. i just don't get to have the luxury of hitting a button and having all my reports print out in 5 min. another salon owner here in town that's been in business for 20+ years with 4 salons uses the client card system and wouldn't do it any other way. you know the world still spins after the pc shuts off..... oh and salon touch, salon.net, and suntouch are by idi

so back to my original question does anyone know how i might go about recovering some or all of the money spent on the software

Last edited by tropiclobsesion; 01-01-2006 at 10:06 AM.
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