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Sheila in Minnesota · 12-23-2005, 06:40 AM

According to the Notice sent out by FedX to all their clients..... YES.

Had Nichesoft taken the 12.3 seconds required to update/verifiy the shipping address ~ with the salon owner who paid them $60 bucks for some dangling dongle..... It's quite possible None Of This Would Be an Issue NOW.

Nichesoft claims their 'software' they use to schedule deliveries DEFAULTS to a Signature BEING REQUIRED...... if they FEEL that FedX should have CHARGED THEM the pittance of a fee to deliver to ANYWHERE (a home or business) without an update..... then certainly ~ Nichesoft should be pursuing their Shipping Vendor ~ and not slandering their client, and screwing him over like they have on this issue.

Again...... Would you buy gold from a company if you stood the chance of horrible Customer Service????

I doubt it.

I cannot BELIEVE the LACK of pride and integrity this company has for itself and its clients as shown by this behavior!!!

12-23-2005, 06:40 AM	#14 (permalink)
Sheila in Minnesota Join Date: Jan 3 2002 Location: USA Posts: 1,805 Rep Power: 7	Re: TanTrack /Nichesoft rocks! According to the Notice sent out by FedX to all their clients..... YES. Had Nichesoft taken the 12.3 seconds required to update/verifiy the shipping address ~ with the salon owner who paid them $60 bucks for some dangling dongle..... It's quite possible None Of This Would Be an Issue NOW. Nichesoft claims their 'software' they use to schedule deliveries DEFAULTS to a Signature BEING REQUIRED...... if they FEEL that FedX should have CHARGED THEM the pittance of a fee to deliver to ANYWHERE (a home or business) without an update..... then certainly ~ Nichesoft should be pursuing their Shipping Vendor ~ and not slandering their client, and screwing him over like they have on this issue. Again...... Would you buy gold from a company if you stood the chance of horrible Customer Service???? I doubt it. I cannot BELIEVE the LACK of pride and integrity this company has for itself and its clients as shown by this behavior!!!