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Does helios offer any sort of refund for the inconsistent Identification model? I hate the fact that Helios praised the Identification model a year ago, however now they feel it's inconsistent so that's why they removed it. That was one of the reasons I stopped using it was because of problems. Just doesn't seem fair to not be able to use a $500.00 piece of equipment or be able to return it helios for some sort of credit.
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