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We were told by Helios to use the balance field as a counter, when we first took on the software. Example: client purchases 1 year package cost 240.00 (input in "Bal" field) then next field (Pmt) is $20 (due each month). When you post the $20 each month the "balance" field can track that and minus the paid amount (Pmt field). We have been unable to suspend tanning, the only thing we could do was make a note pop up upon pulling the client record up. Of course everyone is not reading (or ignoring it) and bypassing. I was wanting to lock up the account somehow, but of course unlock it upon payment.
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