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Old 05-26-2005, 10:41 AM   #1 (permalink)
yucantantoo
 
Join Date: Jan 2 2003
Posts: 13
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Does anyone use the Helios "due" field on the clients main screen? We try and set up our EFT memberships on those 3 fields - Balance - Payment - Due. We cannot post payments without a balance in the first field. The second field we put thier payment amount that is due for each month. The third field we haven't been using up until recently. We have been putting a date "due" so that each month if they have not made a payment on time then it will shut down their account and they are unable to tan until they have made that payment. I thought it was working until one of our employees that does not have access to master edit posted the payment and the date still held and would not let the client tan. We had to manually go through master edit to update the date "due" field. Is there something I'm missing that will tell the date that a payment has been made and update the persons account?
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