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Now please do not take this the wrong way, but, you/we are in a customer service business so why would you let or make your customers clean there own bed??? To me that is the craziest idea, would you invite guests over to your house for dinner and make them pay for the food and then cook it too?
This is a service business, we are here to make our clients look and feel good. When I show a client how to use the bed, I explain my cleaning process to them and inform the client that at any time if they do not feel the bed is clean, I will gladly come in and clean it again right in front of them with no questions asked.
IMO I just think that we are down grading our business by not cleaning the beds ourself!
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