| I always felt that the key to success in tanning salons is #1 --- realize that tanning is an option, that people love doing, but medicallyand finacially, THEY DO NOT HAVE TO TAN INDOORS! so thats why it is important to let them know that you appreciate their business ALL THE TIME!NOT ONLY DURING BUSY SEASON! And in doing that, ALWAYS REMEMBER: CUSTOMER SERVICE,CONVEINANCE, SERVICE and VALUE! A women I worked for drilled that statement in all her employee's heads 24-7...and now that I own my own salon I will live by that also. Customers love it when they are greeted by name and ect...but what they really enjoy is know and trusting their salon, and knowing what you are selling and how to sell it helps not only you but all your employee's LOOK alot better. I can't stand talking to someone,trying to buy a lotion and or a package and they know nothing about what they sell! You know?? LOL...thought that info might help the question earlier! thanks!
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