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I have since had my problem resolved. I was contacted on Saturday. It was the service pack 2 on my computer that the helios was having a problem with. I am thankful that I was contacted and all problems were resolved, but it still concerns me that my call was not returned the same day, as I needed to have these new promo codes entered before my big sale. I did speak with someone named Jeremy when I received my version 11 upgrade. He was very helpful and patient with me while I got the hardware key installed. (we were having problems with it).
I am having problems saving comments on clients files. I can type them in and click on "add note" and it shows up on the above area, but all it shows is the date the comment was made and when you click on it, there is nothing there, nor does the comment show up when you enter into the clients profile. What am I doing wrong? It was fine yesterday when I first installed it.
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