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One question I ask them is are you a "year round tanner?"
Depending on their response, I ask where they have been tanning and why they are considering a change? Mostly they tell me that they a literally attacked by over zealous sales girls trying to force lotion on them...They get tired of it everytime they go into the store. Funny thing is that they have all purchased lotions from me.
We don't want to do what our competitors are doing.
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