tanTALK - View Single Post - Version 11 Printer Selection & Report issues

Tropical Tanning · 07-20-2004, 01:26 AM

Andy:
Thank you for your reply. It is nice to know that this change has been programmed in to Helios. Now I can stop looking for ways to fix what isn’t broken.

I have determined that I can indeed print the report on my receipt printer, as long as I use "Generic /text only" as the printer driver. The unfortunate side of this is that on that setting I will go broke paying for printer paper.

I have been using a Star printer driver that allows me to print receipts without wasting paper between transactions. With that driver installed, sales receipts’ print great without wasted space between receipts, the “shift report,” however, does not print correctly.

When I switch back to “GenericText Only” print driver, the report prints OK, but the printer spits out 11 inches of paper for every receipt.

After playing with the “GenericText Only” properties and defining a new paper size, I may be able to live with this driver. I copied the "Letter" form using the name “LetterS” and changed length from 11 in to 6.5 in. Then selected “LetterS” as the default paper size in the printer properties and it works. The receipts fit well in that space, and the shift report prints out fine.

Another Question:

The shift report seems to run a subtotal for all the cashiers that have transactions during the period reported. The first section to print seems to be for those transactions without a cashier entry. I have looked at several reports and, these are all non-revenue transactions.

Helios adds a transaction every time a client release is updated. The sales code UPD-RELEASE is used with no cashier recorded. UPD-RELEASE sales code is hidden (at lease I couldn’t find it). Is there a way to change that sales code so that a cashier is recorded and I do not waist 8 inches of paper each time my shifts change? On the other hand, perhaps there are some reasons for this section of the report that I have not discovered?

Thanks again

John
Tropical Tanning
Michigan

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[ This Message was edited by: Tropical Tanning on 2004-07-20 01:29 ]

07-20-2004, 01:26 AM	#3 (permalink)
Tropical Tanning Join Date: Jul 8 2002 Location: Michigan Posts: 71 Rep Power: 0	Andy: Thank you for your reply. It is nice to know that this change has been programmed in to Helios. Now I can stop looking for ways to fix what isn’t broken. I have determined that I can indeed print the report on my receipt printer, as long as I use "Generic /text only" as the printer driver. The unfortunate side of this is that on that setting I will go broke paying for printer paper. I have been using a Star printer driver that allows me to print receipts without wasting paper between transactions. With that driver installed, sales receipts’ print great without wasted space between receipts, the “shift report,” however, does not print correctly. When I switch back to “GenericText Only” print driver, the report prints OK, but the printer spits out 11 inches of paper for every receipt. After playing with the “GenericText Only” properties and defining a new paper size, I may be able to live with this driver. I copied the "Letter" form using the name “LetterS” and changed length from 11 in to 6.5 in. Then selected “LetterS” as the default paper size in the printer properties and it works. The receipts fit well in that space, and the shift report prints out fine. Another Question: The shift report seems to run a subtotal for all the cashiers that have transactions during the period reported. The first section to print seems to be for those transactions without a cashier entry. I have looked at several reports and, these are all non-revenue transactions. Helios adds a transaction every time a client release is updated. The sales code UPD-RELEASE is used with no cashier recorded. UPD-RELEASE sales code is hidden (at lease I couldn’t find it). Is there a way to change that sales code so that a cashier is recorded and I do not waist 8 inches of paper each time my shifts change? On the other hand, perhaps there are some reasons for this section of the report that I have not discovered? Thanks again John Tropical Tanning Michigan _________________ [ This Message was edited by: Tropical Tanning on 2004-07-20 01:29 ]