|
Branding is one that we have strived for at our salon. Our motto: Life's a Beach Look Like You Belon There" is one that everyone knows really well. Our Trademarked Logo & Color Schemes are on our Lotion Bottles, Hummer, Magnets, Business Card and is a constant visual for the clients but once they walk into our salon...it's pure ALOHA straight from the native Hawaiian working at the shop & people envying the natural tan ) We strive for excellence regarding customer service. I believe it don't matter how nice the salon is that if you don't have someone at the counter greeting someone with a smile and answering the phone with a sunny disposition or taking the time to educate a client and spending time to know them on a personal level and showing them that you care about tanning the smart way...than a salon is just a "typical salon". I've called other salons before and the person on the phone are just plain RUDE or too much in a hurry to answer any questions or walk into a salon and they don't even acknowledge you. Too me that is a turn off. SO AMEN TO EVERYTHING THAT GRIP JUST STATED
|