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I will let any customer try out a bed - no problem - but that does not mean they can use 1/2 of the minutes or sessions from a friends package.
I totally agree that sessions are not the same as minutes and that minutes can be dragged out. When I said they are the same it was with reference to both systems can not be shared. We allowed clients to share for many years especially within a family but we have had to stop it because it was being abused.
We started to expire packages this year - the client has 6 months to use the package - tons of time. This promotes the using up of the package and not leaving it there untill next season. We don't sell a product that you buy and can take home we sell a service - a golden tan with all the required professional advice and time used in our professional equipment. If a client buys this this season it can't be used next season.
Since we started this new policy last month we have had absolutly no complaints.
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