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Old 03-09-2004, 12:36 AM   #10 (permalink)
mouthybrat
 
Join Date: Nov 9 2003
Posts: 752
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Since our software is exclusive for our salon, we allow our tanners to share packages. Each customer has their own file and we just split the sessions into each person's file. We put a notation on the purchase screen that it is being split and who has authorization to use the tans. We have several families that take advantage of this and several friends who do as well. We find that they actually buy more, since one friend will buy one package and when it runs out, the other friend buys the next. They also sometimes share lotions, which just means they buy more often...

Keeping the customers happy is the main focus...IMHO.
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