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We have been in business a little over a year and have some 5 year old ets (sunvisons) and just got five new zx30's. Have only had one problem with a faulty wire on a facial. It is a pain to take the top off but then again I have never tried on any other bed. They are great start off beds and reasonably priced. I think actually trying out different beds and seeing your results will really help you decide. That is what matters most.
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