| BB,
WOW! Ours are a year! we didn't have any either until this year. I went through the computer and expired a lot of really old packages (like people who hadn't been here in a l-o-n-g time). Others that were not quite as old, but still over or close to a year, I sent postcards saying they would expire on 'a date' 30 days future. I invited them to come in and see our new equipment and get a free lotion sample to get them started. Some did, some didn't but I felt like we had given them warning. I have considered going to 6 months. I guess whatever you do they get used to.
Pam
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