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Andy · 02-04-2003, 10:50 AM

To update the info in this thread:

The encryption has been removed by Helios after 10.0.45, which was distributed at the Vegas show.

10.0.62 still had some impact ... the encryption was removed but the Address on the client list was printed encrypted ... all record of encryption removed in 10.0.70

Current versions being shipped are 10.0.81 and 10.0.82 likely 10.0.82 now ... I have not seen this version yet and can not comment on it till I do ... Helios advise users that all prior V10 issues have been addressed/corrected ... that will be VERY good news.

BUT, the reports in V10.0.70 are MAJOR crap ... so if they have resolved that it will be a very good thing.

If you install V10 to take a look on a system also running V9 you will need to drag and drop the Helios9 executable on the V10 CD in the Ugrade directory to the Helios9 folder. V10 upgrades some library system files used by V9 and V9.4 is not compatible with them but V9.4.5 on the V10 CD is (almost) ... V9 Smart Mail will not run with V9.4.5 but is operational again in V10.0.70 +. You will get a Videosoft vsocx upgrade message on all the V9 reports in V9.4.5 ... which I guess you could upgrade for $156.USD ... NOT ... just click the X in the upper right corner, closing the message and report generates as normal ... just an annoying little message.

The dongle that comes with V10 also works with V9, BUT the V9 dongle will NOT work with V10 ... so switch the dongle immediately upon receipt and return the V9 dongle to Helios to avoid the $895. charge from keeping the V9 dongle more than 30 days.

Issues, in my opinion, major issues with V10 up to and including V10.0.70 ... see other thread regarding issues, POS screen layout etc.

Looking forward to getting V10.0.82 to evaluate the improvement that Helios have made therein compared to their statement that all is resolved ... had to chuckle, they told many users there were no issues with V10 over the last 3 months since it's release just prior to the Nashville show ... now all those "no issues" have been corrected ... honestly, I do hope so ... but we will see.

Helios V10 only operates with Windows 2000 (Service Pack 1 or greater) and Windows XP Professional. Be sure your operating system meets these requirements before you start the install or upgrade process.

_________________

Andy Thompson
ACT Business Solutions
Toll-Free 877-777-6717
andy@atso.ca
ACT Help Center [ This Message was edited by: Andy @ ATSO.ca on 2003-02-04 09:57 ]

02-04-2003, 10:50 AM	#14 (permalink)
Andy Join Date: Jan 25 2000 Location: CT Posts: 1,768 Rep Power: 25	To update the info in this thread: The encryption has been removed by Helios after 10.0.45, which was distributed at the Vegas show. 10.0.62 still had some impact ... the encryption was removed but the Address on the client list was printed encrypted ... all record of encryption removed in 10.0.70 Current versions being shipped are 10.0.81 and 10.0.82 likely 10.0.82 now ... I have not seen this version yet and can not comment on it till I do ... Helios advise users that all prior V10 issues have been addressed/corrected ... that will be VERY good news. BUT, the reports in V10.0.70 are MAJOR crap ... so if they have resolved that it will be a very good thing. If you install V10 to take a look on a system also running V9 you will need to drag and drop the Helios9 executable on the V10 CD in the Ugrade directory to the Helios9 folder. V10 upgrades some library system files used by V9 and V9.4 is not compatible with them but V9.4.5 on the V10 CD is (almost) ... V9 Smart Mail will not run with V9.4.5 but is operational again in V10.0.70 +. You will get a Videosoft vsocx upgrade message on all the V9 reports in V9.4.5 ... which I guess you could upgrade for $156.USD ... NOT ... just click the X in the upper right corner, closing the message and report generates as normal ... just an annoying little message. The dongle that comes with V10 also works with V9, BUT the V9 dongle will NOT work with V10 ... so switch the dongle immediately upon receipt and return the V9 dongle to Helios to avoid the $895. charge from keeping the V9 dongle more than 30 days. Issues, in my opinion, major issues with V10 up to and including V10.0.70 ... see other thread regarding issues, POS screen layout etc. Looking forward to getting V10.0.82 to evaluate the improvement that Helios have made therein compared to their statement that all is resolved ... had to chuckle, they told many users there were no issues with V10 over the last 3 months since it's release just prior to the Nashville show ... now all those "no issues" have been corrected ... honestly, I do hope so ... but we will see. Helios V10 only operates with Windows 2000 (Service Pack 1 or greater) and Windows XP Professional. Be sure your operating system meets these requirements before you start the install or upgrade process. _________________ Andy Thompson ACT Business Solutions Toll-Free 877-777-6717 andy@atso.ca ACT Help Center [ This Message was edited by: Andy @ ATSO.ca on 2003-02-04 09:57 ]