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Teresa, if you need more help than above ... give me a call.
Makes one wonder ... Helios charge $399 (Helios List Price) for a device that has a wholesale value of under $100 ... but then do not include instructions and/or driver information when they ship it.
I was recently at a Helios User that advised they received a FREE Thumbprint device from Helios for subscribing to and prepaying for Software Maintenance for one year. Interesting, depending on whether you are paying 29.99 or 34.99 per month for support this could amount to less than the list price of the Thumbprint reader ... might we worth asking about if either Helios Support or the Thumbprint Reader are of interest to you.
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