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Andy · 08-13-2002, 12:59 PM

Doing the conversion on the old system does make sense, if necessary - that should work OK (VERY strange regarding V8 install on your new system).

You will then do a V9 Utilities Backup on the old system and Restore onto the new system.

The improperly converted V8 data into V9 would most certainly affect the proper operation of the Helios LAN (Local Area Networking) function. This may not be your only issue here but you need to get V9 properly converted before it has a chance of working.

The TMax Manager issue should not be a problem, Helios will manage the TMax and has all the software inside of Helios.

Your current V8 system should be unaffected by the conversion to V9. You can most certainly continue using V8 after the convert to V9 if necessary.

I have many clients run a convert and get comfortable with any changes before redoing the convert for real. Doing a second convert later overwrites the first convert as well, so no problem there either.

Just do not be doing real transaction in both system. All real transactions in V8 until you truly convert and then all real transactions in V9.

Hope this helps, all the best

_________________

Andy Thompson
ACT Business Solutions
Toll-Free 877-777-6717
andy@atso.ca
ACT Help Center [ This Message was edited by: Andy @ ATSO.ca on 2002-08-13 14:20 ]

08-13-2002, 12:59 PM	#4 (permalink)
Andy Join Date: Jan 25 2000 Location: CT Posts: 1,762 Rep Power: 9	Doing the conversion on the old system does make sense, if necessary - that should work OK (VERY strange regarding V8 install on your new system). You will then do a V9 Utilities Backup on the old system and Restore onto the new system. The improperly converted V8 data into V9 would most certainly affect the proper operation of the Helios LAN (Local Area Networking) function. This may not be your only issue here but you need to get V9 properly converted before it has a chance of working. The TMax Manager issue should not be a problem, Helios will manage the TMax and has all the software inside of Helios. Your current V8 system should be unaffected by the conversion to V9. You can most certainly continue using V8 after the convert to V9 if necessary. I have many clients run a convert and get comfortable with any changes before redoing the convert for real. Doing a second convert later overwrites the first convert as well, so no problem there either. Just do not be doing real transaction in both system. All real transactions in V8 until you truly convert and then all real transactions in V9. Hope this helps, all the best _________________ Andy Thompson ACT Business Solutions Toll-Free 877-777-6717 andy@atso.ca ACT Help Center [ This Message was edited by: Andy @ ATSO.ca on 2002-08-13 14:20 ]