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I am a Helios user and on the monthly service and use plan. Can you explain to the subscribers on this monthly service what ramifications we will have if we say we want to stop at this time? What happens to the dongle?
Will we be able to operate as we are now and if our system crashes can we put our CD master back in and reload our back-up and continue on? Do you know what Helios is going to do/charge us to go back to their service someday in the future?"
I am paying the monthly fee, but I haven't needed any tech support to this point. I also receive assistance from this board and a few others who have used Helios.
I really would like to know why I need to keep paying the monthly charge?
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